Yes. All Our Cryptocurrency Deposits & Withdrawals are automated.

We currently do not have limits for Verified Customers. Feel free to place your trades.

We currently work from 11am IST to 8pm IST (Monday - Satuday). We may process your deposits and withdrawals post our cut off time, but please allow up to one business day.

You would need to complete your KYC (verification process) to be able to deposit cryptocurrency with us. Once your verification process is complete, you would receive a cryptocurrency address. You will then be able to deposit cryptocurrency and start trading.

Yes. You will be able to view our order book once you log onto our platform. The 'Order Book' section displays all current orders that have been placed on our platform under the corresponding Buy and Sell orders.

The High and Low are the prices of Cryptocurrency in the last 24 Hours.

The Buy and Sell prices are displayed on the the page when you log onto: Our Website.

You, as the user determines the price for Buying or Selling Cryptocurrency. We also have fee based priorities, etc which makes us a real-time Algorithmic trading platform, where price discovery is by the Users.

Most people use it as a currency that can be exchanged at a peer - to - peer level. In addition to that, it can also be used to purchase goods/ services from places that accept Cryptocurrency as a mode of payment.

Click on the 'Forgot your password?' link. You will be asked to input your registered e-mail address with us to be able to receive reset instructions.

No, the deposit should be made from your registered bank account ONLY through IMPS / RTGS / NEFT. DO NOT deposit from third party wallets or third party agents.

We currently have tie - ups with many banks and we intend to grow this list further.

Just follow the 3 simple steps detailed below to get started with us:

a. Visit our website and sign up and input the information requested. You would be sent an e-mail confirming your sign up. Once, you click on the link provided, your account will be activated.

b.You will now be able to link your bank account, by updating details of your account number, branch name, IFSC Code etc.

c. Lastly, complete your KYC details to be able to trade Cryptocurrency on our platform (Buy and Sell without any limitations)

'KYC' is an acronym for 'Know your Customer', a term used for customer identification process. It involves making reasonable efforts to determine, the true identity and beneficial ownership of accounts.

You will be able to buy or sell on our platform only once your KYC is complete with us.

Only persons who are Indian citizens currently residing within the territorial borders of India; are 18 years of age or older at the time of registration can use our trading platform. We also allow Corporates established in India to hold Corporate accounts with us.

Your balance is displayed in the 'Trade Box' section, under the chart.

You will be able to view all your pending orders under 'My Pending Trades' section, under the corresponding 'Buy' or 'Sell' section.

In the event that your order has not been fulfilled and has moved into 'My Pending Orders', you will be able to cancel the Trade Request if you wish to do so. However, if the order has been executed, then trade cancellation is not possible.

Yes. You have the flexibility of inputting your own price while placing a Trade Request (Buy/Sell Order). You are not bound to follow the prevailing rates of the exchange.

We currently provide one deposit address per verified MaxPayz user. We can provide you a new one upon request.

 

In the event that an existing order is already available on the exchange for the corresponding price of your Trade Request, the order will be executed immediately, and your account balance will be updated to reflect the same. Your order can be completed using one single order or through multiple orders available. In the event that there are no existing orders, your order will move to 'My Pending Orders' and will reflect either under 'My Pending Buy Order' or 'My Pending Sell Order' until such time that your order can be fulfilled.

You can choose to Sell Cryptocurrency by simply placing a Trade Request. You can do this by inputting the number of Cryptocurrency you would like to sell under the 'Sell Cryptocurrency' section beneath the Trade Box and simply click 'Sell'. This will place your Trade Request at the prevailing rate of Cryptocurrency on our exchange. In the event that you wish to change the price to a different rate, you can do so by inputting the INR value for the same while placing your order before you click 'Sell'.

You can choose to Buy Cryptocurrency by simply placing a Trade Request. You can do this by inputting the number of Cryptocurrency you would like to purchase under the 'Buy Cryptocurrency' section below the Trade Box and simply click 'Buy'. This will place your Trade Request at the prevailing rate of Cryptocurrency on our exchange. In the event that you wish to change the price to a different rate, you can do so by inputting the INR value for the same while placing your order before you click 'Buy'.

It is smooth and easy. All you need to do is log in to: website click on the Sign Up button and input the details requested. Please remember to activate your account once you have signed up! And you are good to go!

MaxPayz provides the automatic exchange of electronic currencies and cryptocurrencies. You can also use bank transfers for the purchase and sale of electronic money, including cryptocurrency.

We are 24/7 Online, We have the best support in the market.

Our site is automatic, so the Exchange between e-currencies is Instant right after you complete the payment. However if you didn't receive the funds within 10-30 minutes please contact us. 

Register or Login and click Make Order, Select what you will send and what you want to receive fill the amount and details. After that you will see instructions for payment. After your payment is received by us, we will complete the order.